Terms of service

Terms of service

Effective Date: 01.08.2025

These Terms of Use (“Terms”) govern your access to and use of the website https://myfamily.games/ (the “Site”) operated by MY FAMILY GAMES LLC (“we,” “us,” or “our”). By using our Site, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our Site.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this Site and place orders. By using the Site, you confirm that you meet this requirement.

2. Products and Orders

We sell family-oriented card and board games. All product descriptions, images, and pricing are subject to change at any time without notice.
We reserve the right to limit or refuse any order at our sole discretion.

Once you place an order, you will receive an email confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or modify orders due to availability, errors in pricing or product information, or suspected fraud.

3. Pricing and Payment

All prices are listed in USD unless stated otherwise.
We accept payment via PayPal and integrated payment methods such as credit/debit cards, Apple Pay, and Google Pay.
You are responsible for providing accurate payment and billing information. Orders will not be fulfilled until payment is confirmed.

4. Shipping and Delivery

We ship within the United States and other supported countries. Estimated delivery times are 2–5 business days within the US.
Free shipping is offered on orders over $50 (US only). Shipping costs for other orders are displayed at checkout.
We are not responsible for delays or losses caused by shipping providers.

5. Returns and Refunds

Due to the nature of our products, we generally do not accept returns. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery at myfamily.games.25@gmail.com, and we will resolve the issue promptly.

6. Intellectual Property

All content on the Site — including but not limited to text, images, illustrations, product designs, logos, and game materials — is the property of MY FAMILY GAMES LLC or its licensors and is protected by copyright and trademark laws.
You may not copy, reproduce, or use our content for any commercial purpose without our written permission.

7. User Behavior

When using our Site, you agree not to:

  • Violate any applicable laws

  • Attempt to gain unauthorized access to the Site or user accounts

  • Interfere with the operation or security of the Site

  • Use the Site for any fraudulent or harmful purpose

8. Disclaimer

The Site and all products are provided “as is” without warranties of any kind, either express or implied.
We do not guarantee that the Site will be error-free, secure, or always available.

9. Limitation of Liability

To the fullest extent permitted by law, MY FAMILY GAMES LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products.
Our total liability is limited to the amount you paid for the product or service in question.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the Site constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States. Any disputes shall be resolved in the appropriate courts of our registered jurisdiction.

13. Contact

For any questions regarding these Terms, please contact:

MY FAMILY GAMES LLC
Email: myfamily.games.25@gmail.com
Website: https://myfamily.games

© 2025 Osnovy, All rights reserved. 

Contact

(718) 309-3000

Accepting online orders 24/7,

Shipping: Mon-Fri until 19:00
Saturday until 15:30

© 2025 Osnovy, All rights reserved. 

Contact

(718) 309-3000

Accepting online orders 24/7,

Shipping: Mon-Fri until 19:00
Saturday until 15:30

© 2025 Osnovy, All rights reserved. 

Contact

(718) 309-3000

Accepting online orders 24/7,

Shipping: Mon-Fri until 19:00
Saturday until 15:30